Refund policy
Returns
Currently, returns will only be issued by the courier if your package is lost (provided you selected tracked or X-press shipping at checkout). If your package is not lost or damaged, we do not accept returns or issue refunds.
We do not accept refunds for the following reasons:
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Incorrect Address or Delivery Issues:
We are unable to process refunds if you fail to verify your shipping address at the time of purchase, if you deny the package upon delivery, or if you are not available for multiple delivery attempts, resulting in the package being returned or disposed of. To avoid this, please ensure your contact details (email and phone number) are correct and up-to-date. You will receive a tracking number to monitor your package’s journey—please track it closely and ensure someone is available to receive it.
2. Sizing Issues:
We do not accept returns or issue refunds for incorrect sizing. Please refer to our size guides carefully before placing your order. If you are uncertain about sizing, feel free to reach out to our customer service team who will be happy to assist you in selecting the perfect size.
We do not accept refunds for gift cards.